Terms & Conditions
Client Obligations
To enable us to deliver optimal services, you agree to:
- Provide accurate and complete information as required for campaign setup and execution.
- Respond to communications in a timely manner and provide feedback or approvals when needed.
- Secure rights and permissions for all content and data you supply.
- Adhere to all applicable legal, industry, and platform-specific regulations.
- Refrain from requesting or using our services for prohibited or illegal activities.
Failure to meet these obligations may result in service delays, added costs, or termination of services.
Fees, Payment, and Billing
- Fees for our services are outlined in the signed agreement or scope of work (SOW).
- We reserve the right to require upfront payments or deposits, depending on the nature and duration of the project.
- Invoices are due within [e.g., 14 or 30] days of issuance unless otherwise agreed.
- Late payments may incur interest charges of [e.g., 1.5%] per month or the maximum allowed by law.
- In the event of non-payment, we may suspend or terminate services and initiate legal action to recover outstanding amounts.
All payment obligations are non-cancellable and non-refundable except as expressly stated.
Intellectual Property
Unless otherwise agreed in writing:
- All intellectual property rights in original content, strategies, code, creative work, and other materials created by us remain the property of Insight Buzz.
- You are granted a limited, non-exclusive, non-transferable license to use such materials solely for the duration and scope of the services.
- Any unauthorized use, reproduction, or modification of our materials is strictly prohibited.
Client-provided assets, including logos, content, and branding elements, remain your property. You grant us a license to use these assets solely for the delivery of services.
Confidentiality
Both parties agree to treat all non-public, proprietary, or confidential information exchanged during the term of this agreement with strict confidentiality. Neither party shall disclose such information to third parties without prior written consent, except as required by law. This confidentiality obligation shall survive the termination of the services.
Performance and Limitations
While we apply industry best practices and proven methodologies to achieve campaign success, you acknowledge and agree that:
- Marketing outcomes (such as engagement, traffic, conversions, or ROI) depend on numerous external variables, including audience behavior, platform changes, and market conditions.
- We do not guarantee specific results unless explicitly stated in writing.
- Minor errors, delays, or platform-related issues may occur and do not constitute a breach of these Terms.
We are not liable for the performance or actions of third-party platforms, publishers, or vendors.
Use of Third-Party Tools and Platforms
Our services may require the use of third-party platforms, including but not limited to Google Ads, Meta (Facebook/Instagram), YouTube, TikTok, programmatic DSPs, esports networks, and analytics tools. You acknowledge and agree that:
- Each platform has its own policies and terms of use, which you must comply with.
- We are not responsible for changes made by these platforms that impact the execution or outcome of your campaign.
- You may be required to grant us access to your accounts or create new ones under your ownership.
Term and Termination
This agreement begins on the effective date and continues until the completion of services unless terminated earlier by either party.
Either party may terminate with [e.g., 14 days] written notice. Upon termination:
- You will be billed for all services rendered up to the termination date.
- We will cease all campaign activity and return or delete your data upon request, subject to legal retention obligations.
- All licensed materials must be discontinued unless otherwise agreed.
Limitation of Liability
To the maximum extent permitted by law:
- Our liability to you for any claim related to these Terms or our services is limited to the total amount
- We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.
- You agree to indemnify and hold us harmless from any claims, losses, or liabilities resulting from your misuse of our services or breach of these Terms.
Amendments and Updates
We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on our website and will become effective immediately upon posting. Continued use of our services constitutes your acceptance of the modified Terms.
We recommend you review this page periodically for any changes.
